Frequently Asked Questions

1. What is Uncommonly Crafted?

Uncommonly Crafted is a faith-based fashion brand committed to creating apparel that celebrates authenticity and individuality in Christ. Each piece is crafted to inspire confidence, purpose, and bold faith in everyday life.

2. When will my order be shipped?

We aim to ship all orders within 3-5 business days. Orders over $100 qualify for free standard shipping within the U.S. For pre-orders, shipping times may vary based on the item’s availability date—check the estimated timeframe provided at checkout for accurate timing. Once your order is shipped, you’ll receive a confirmation email with tracking details to keep you updated on its journey.

3. How can I care for my Uncommonly Crafted apparel?

To keep your pieces looking fresh, we recommend washing inside out, in cold water, and tumble drying on low heat. Avoid ironing directly on designs and steer clear of bleach to ensure lasting quality.

4. Can I return or exchange an item?

We want you to love your purchase! If you're not completely satisfied, please contact us within 14 days of receiving your order. Returns are accepted for unworn, unwashed items with original tags. Please note that return shipping fees may apply.

5. Do you ship internationally?

At this time, we do not offer international shipping. We currently ship within the U.S. only and offer free shipping on orders over $100. We’re working to expand our shipping options, so stay tuned for future updates!

6. How can I track my order?

Once your order is shipped, we’ll send you an email with a tracking link. You can use this link to check the status of your shipment at any time.

7. How can I contact Uncommonly Crafted?

We’d love to hear from you! If you have any questions or need assistance, feel free to submit your questions through our “Contact Us” page. Our team will get back to you within 24-48 business hours.

8. Are there more designs coming soon?

Definitely! We’re just getting started. New designs and collections are on the way, so stay connected with us on social media and sign up for our newsletter for updates on the latest drops.

9. Can I pre-order new items?

Yes! We’ll announce pre-orders on our website and social channels when they are available. Pre-orders allow you to reserve new designs ahead of time, ensuring you don’t miss out on limited releases.